Jenny Tham

I would like to take a moment to express my sincere gratitude for the outstanding service provided by Scarlette, a financial consultant with a true commitment to her clients. Scarlette possesses a remarkable combination of qualities that sets her apart in the industry. She is a soft-spoken, caring professional who always manages to be incredibly helpful and friendly, even amidst her busy schedule. Her communication style is characterized by kindness and patience, devoid of any hard sales tactics. Throughout our discussions, I've benefited immensely from Scarlette's expertise. She consistently presents the right financial packages and is more than willing to delve deeper into any topic to ensure I make informed decisions about my financial future. Her dedication to client satisfaction is truly commendable. Even when I haven't made a purchase, I've never felt any undue stress or pressure from Scarlette. Her professionalism and deep knowledge in her field are evident. I wholeheartedly recommend Scarlette to anyone seeking a financial consultant who not only possesses the expertise but also genuinely cares about their clients' financial well-being.

Zef Wong. Operation Manager, Oil and gas

I have met many insurance agents from different insurers over the years to manage my insurance needs. The difference between Scarlette and the rest is that she takes time to understand your financial obligations and objectively review individual’s present position to present solutions which will benefit you including closest kin with a long term view. She did not sell for the sake of selling but sell with sincerity and match products which are practical and suitable for the present and enable possible enhancements in the future. In short, her professionalism in addressing both client’s concerns and needs makes her stand out from the rest.

Murari Mohan . Vice President, Financial Bank

Key Benefits : 1. Transparency 2. Responsiveness 3. Willing to sort all clarification asap 4. Friendly, understand the requirement 4. Suggest relevant policy I am writing to express my gratitude for your assistance in helping me choose the right insurance policy for my and my family needs. Your knowledge and expertise in the industry were evident, and I appreciate the time you took to explain the various options and benefits of each policy. You were patient with me throughout the process and answered all of my questions thoroughly. Your professionalism and dedication to customer service were exceptional, and I felt confident that I had made the right decision by choosing your agency. I also want to thank you for your prompt attention to any issues or concerns that I had. Your responsiveness and willingness to go above and beyond to ensure my satisfaction were truly remarkable. I will not hesitate to recommend your agency to my friends and family, and I look forward to a long and positive relationship with you. Thank you again for your excellent service.

Andrew Punzalan. Resident Technical Officer (SMM PTE LTD)

I feel that Scarlette genuinely cares about the well being of the customers. I'm very comfortable, she is not pushy and does not pressure you into buying something that you do not need. You see, not all buyer have much time to do our own research about insurance but Scarlette has always taken the time to educate me and let me know about my various options so that I can make and informed decisions. She broadened my knowledge about the many financial tools. Working with her will really help a lot on how to manage my cash flows and importance of insurance I'm buying. I am pleased with her service and would highly recommend her to my friends and family as her personal touch to understand my circumstances and past policies rather than just close a sale. That is very impressive.

Velda Lim

Ms. Scarlette was extremely knowledgeable about the different types of insurance policies available and took the time to explain them to me in simple terms. She was also very patient in answering all of my questions and addressing any concerns that I had. I recently had the opportunity to work with her for my insurance needs and she went above and beyond my expectations to ensure that I had the best coverage possible. Throughout the entire process, Ms. Scarlette was professional, friendly, and always available to assist me with any issues that arose. I am truly grateful for her assistance and the outstanding services provided. I would highly recommend her to anyone in need of insurance services.

Lu Jun You

Scarlette takes care of almost all issues when i met with an accident in 2020 and throughout the years i have been with Prudential, she is always keeping up with minor details. most insurance companies will not even bother calling you once you have signed up but i recall there was once a bank transaction failure, she was even detailed enough to remind me the next day. that was a good call because it is the customer who is supposed to keep track of on-time payment not the insurer. will keep in touch even if she is no longer with Prudential. cheers. keep up the good work.