Erince Tan. In charge, Logistic

I highly recommend Scarlette as a friend and financial advisor. She is incredibly friendly and always makes me feel welcomed and valued. Scarlette is very responsive whenever I have a question, and she keeps me updated on the status of my financial plan every year. She helped me set up a savings plan that was tailored to my financial abilities, and I appreciate her guidance and expertise. I would definitely recommend Scarlette to anyone looking for a trustworthy and knowledgeable financial advisor

Jocelyn Tan, CEO, APAC

I highly recommend my financial consultant as she has been an exceptional professional who has assisted my family's insurance portfolio for the past decade. Her attention to detail and exceptional customer service is unparalleled. She has helped me in organizing my family's insurance matters and ensured that our coverage is sufficient. She takes the time to explain the various insurance policies available and highlights the pros and cons of each option in detail, which has been incredibly helpful. Overall, her extensive knowledge of the insurance industry, coupled with her exceptional customer service, has made her an invaluable asset to my family. If you are looking for an adviser who truly cares about their clients' needs and will go above and beyond to provide the best possible service, I highly recommend her.

Sufiyah Rossle

Scarlette has been handling my account for 5 years. During those years, she has always been down to earth, genuine and emphatic towards my situation. It has been an easy-going and beneficial experience when working with Scarlette. She always knows when to recommend new plans for me at the right time. Will recommend her as she is a trustworthy and genuine person. And I've recommended to her to my husband.

Murari Mohan . Vice President, Financial Bank

Key Benefits : 1. Transparency 2. Responsiveness 3. Willing to sort all clarification asap 4. Friendly, understand the requirement 4. Suggest relevant policy I am writing to express my gratitude for your assistance in helping me choose the right insurance policy for my and my family needs. Your knowledge and expertise in the industry were evident, and I appreciate the time you took to explain the various options and benefits of each policy. You were patient with me throughout the process and answered all of my questions thoroughly. Your professionalism and dedication to customer service were exceptional, and I felt confident that I had made the right decision by choosing your agency. I also want to thank you for your prompt attention to any issues or concerns that I had. Your responsiveness and willingness to go above and beyond to ensure my satisfaction were truly remarkable. I will not hesitate to recommend your agency to my friends and family, and I look forward to a long and positive relationship with you. Thank you again for your excellent service.

Kamarulzaman Bin Kamarudin. Technician, DJI.

She is very knowledgeable with the plans and will select or recommend the one that is most suitable for you. I find her not pushy and she will give you time to make a decision. Been with her for more than 5 years, and she has been an awesome friend too. Always checking up on me and making sure I lead a healthy life. I found someone I can trust and depend on when or if I need to. Working with her has been a pleasure and I do plan to keep doing so. I highly recommend her as she is responsive and responsible.

Ramesh Ramakrishnan - One among Scarlette’s many happy clients

I have known Scarlette about 15 years. I was first introduced to her as a financial consultant from Prudential by my colleague. My first impression of her was that she is warm and friendly and will put customer satisfaction as her primary goal first and I was not wrong. Her approach to selling policies is unique. She does not plunge into the details of the policy head on without knowing more about the client. She patiently gets to know the client by asking about his needs and wants and also about his personal and financial background. By doing so she is not trying to be nosy or prying into the client’s personal affairs but it is more to find out what type of policy is suitable for the person and whether if at all he or she needs a policy or instead may need some other alternative financial product. This should be the true scope of a financial consultant which she fulfills. Another approach of Scarlette is she does not hard sell the policy by over emphasizing on the benefits of coverage the company is promoting but instead does her best to satisfy the customer on what he or she needs. Her aim is to ensure full customer satisfaction and at the end of the day the client has no regrets if he chooses to buy a policy from her knowing full details and the long term benefits and also the full affordability in paying the premiums. Even at times, Scarlette had gone to the extent of reducing the premium for customers without any changes in the coverage for an existing policy not even sold by her. She has done that for me without even expecting me to buy a new policy. Not many will go to this extent. She has many a times put herself in the shoes of the client. This is how she manages to understand her clients better and by doing so select the suitable and appropriate policy for the client After years of knowing her, our relationship is no more that of agent and client but more of friends since she is also a person of caring nature which goes beyond the official boundaries. In this way she gains the confidence of her clients and over a period of time clients can fully entrust her to choose the best options for them without any doubt in their minds. In my opinion, the main reason for Scarlette to be in the insurance industry for such a long time and also be dedicated to one company, Prudential, is due to her unique approach to fully satisfy her clients requirements and ensure that they are continuously happy as well as selling the appropriate policies or products introduced by the company. By the way she is also extremely knowledgeable and knows full details of all the products sold by the company and clients can freely ask questions on all the insurance policies and she is happy and willing to reply to their queries at all times. She is very flexible with appointments and will meet clients at their own convenience and availability. Scarlette is truly and outstanding model of a financial consultant and I wish her all the best in her endeavors.